How we work
How we work
Objective, confidential and professional – from your first enquiry through to the completed assignment.
Process
Four clear steps
1
Send an enquiry
Tell us the language, preferred date, location and context – via form, phone or email.
2
Individual review
We review your enquiry carefully and let you know availability and suitable options promptly.
3
Structured planning
Assignments are planned in a structured way and coordinated individually – short-notice appointments are also possible, subject to availability.
4
Delivery & follow-up
The assignment is carried out objectively, confidentially and professionally – including written documentation if required.
Quality promise
What we pay attention to on every assignment
- Expertise: sound language skills and experience in official, medical, psychological and social settings
- Technical setup: everything needed for video and telephone interpreting is already in place
- Sensitivity: gender-specific matching on request, for example female interpreters for female clients
- Core values: discretion, neutrality and reliability are our top priorities
Objective. Confidential. Professional.
This is how our team works on every single assignment – regardless of language, subject or urgency.